Webhooks
Push events into your stack as they happen.

An open REST API for the objects Tola manages — conversations, messages, contacts and tickets — so the platform fits a stack you already run.
Create and read conversations, post messages, look up contacts and manage tickets programmatically. Anything the product does on your behalf is addressable, so Tola can sit behind your own tooling rather than beside it.
Teams with an existing system of record that should stay the system of record. If your CRM, order database or internal admin is the source of truth, the API is how Tola reads from it instead of duplicating it.
Want this configured with your account? Talk to us — we set channels up with you rather than handing over a docs link.
Push events into your stack as they happen.
Run WhatsApp as a first-class support channel.
Bring a shared mailbox into the same queue.

Experience next-level efficiency with Tola’s AI-driven platform. Automate routine tasks, reduce manual work, and empower your team to focus on high-impact decisions.