Get started
Connect a workspace, invite teammates and prepare your first channel.
Help Center
Find the answer and get back to the conversation.
Setup guidance for channels, teammates, AI rules, inbox workflows, tickets, calls and account administration.
Documentation grows from the questions early-access teams actually ask.
What changes
Less channel juggling. More resolved work.
Run the inbox
Learn assignments, notes, views, tickets and customer context.
Configure AI
Add knowledge, choose approval boundaries and review outcomes.
How it works
A workflow your team can explain.
Start with context
Tell us how your team works today and where conversations get stuck.
Design the workflow
Choose the channels, ownership rules and automation boundaries together.
Measure the result
Review real conversations and expand only when the workflow is working.
Capabilities
The operational details matter.
WhatsApp setup
Eligibility, provider connection, templates and team operation.
Email setup
Connect an inbox and define routing and ownership.
Calling setup
Numbers, supported call flows, escalation and transcripts.
AI knowledge
Prepare sources and understand how Tola uses them.
Team administration
Invite people and manage access and workspace settings.
Troubleshooting
Diagnose channel, delivery and workflow problems.
FAQ
Questions before you connect a channel.
Can we try Help Center before paying?+
Yes. Early-access teams can test Tola with real workflows before choosing a paid plan. We onboard teams directly so channel setup and AI rules are reviewed together.
Does AI send messages without human review?+
You choose the level of autonomy. Tola can draft for approval, automatically resolve approved routine requests, or hand a conversation to a person when confidence or policy requires it.
Which channels does Tola support?+
Tola is designed around WhatsApp, email, web conversations, tickets and phone calls. Availability can depend on your provider, number and rollout stage.
Bring the next real conversation.
We’ll map the workflow, connect the right channel and show exactly where AI helps—and where a person stays in control.
Request a demo