Pricing

Start simple. Pay for the service you actually use.

Tola combines a monthly workspace plan with metered AI calling. Final voice allowances will be published after real call costs and quality are measured.

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WorkspaceText AIVoice usageOnboarding
Workspace

Customer request received

Text AI

Tola understands the intent

Voice usage

AI completes the approved work

Onboarding

Human takes over with context

Founding customers get direct onboarding and pricing that stays understandable as usage grows.

What changes

Less channel juggling. More resolved work.

01

No hidden AI bundle

Platform access and variable voice usage are shown separately.

02

Built for growing teams

Start with the shared inbox, then add workflows and scale.

03

Usage you can inspect

Review what generated voice and model costs before the bill arrives.

Plans

Choose the workspace. Measure the usage.

Founding

NPR 4,999 / month

For small teams bringing their first support channels together.

  • ●Up to 5 teammates
  • ●Shared inbox and ticketing
  • ●WhatsApp and email
  • ●AI drafts and summaries
  • ●Direct onboarding
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Most useful

Growth

NPR 12,999 / month

For teams adding automation, reporting and more operational control.

  • ●Up to 15 teammates
  • ●AI workflows and routing
  • ●Reporting and saved views
  • ●API and webhooks
  • ●Priority support
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Business

Custom

For higher volume, custom integrations and service requirements.

  • ●Custom team size
  • ●Committed voice volume
  • ●Custom integrations
  • ●Security review
  • ●Onboarding and SLA options
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AI voice usage is not presented as “unlimited.” Tola currently pays a NPR 1 connection charge for every call, plus telephony, speech-to-text, text-to-speech, model, recording and storage costs. A final per-minute price will be published after those costs are measured in production.

How it works

A workflow your team can explain.

STEP 01

Estimate

Choose seats, channels and expected monthly call volume.

STEP 02

Pilot

Run real conversations and measure the complete cost per useful outcome.

STEP 03

Scale

Move plans or negotiate committed volume when usage becomes predictable.

Capabilities

The operational details matter.

Every plan includes

Shared inbox, assignments, internal notes and customer history.

Text AI

Everyday drafts and summaries are included within fair-use limits.

Voice metering

Telephony, speech and model usage are measured as part of each AI call.

WhatsApp fees

Provider or Meta fees are shown separately when they apply.

Transparent overage

Overage pricing is agreed before production launch.

Founding support

Early customers work directly with the product team during setup.

FAQ

Questions before you connect a channel.

How will AI calls be charged?+

Voice will be metered using the complete underlying cost of the call, including the NPR 1 connection charge and the speech, model, phone, recording and storage services involved. The final allowance and overage rate are still being validated.

Are WhatsApp provider fees included?+

Not automatically. Any pass-through Meta or provider charge will be identified separately so the platform subscription stays understandable.

Can we pilot before choosing a plan?+

Yes. Early-access onboarding is designed around a real workflow pilot before production pricing is finalized.

Bring the next real conversation.

We’ll map the workflow, connect the right channel and show exactly where AI helps—and where a person stays in control.

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