Access control
Keep workspace data limited to authorized people and roles.
Security
Security practices explained without borrowing trust badges.
Tola is building access controls, encryption, auditability and data-handling practices appropriate for customer conversations.
Certifications and compliance claims will be published only after they are independently verified.
What changes
Less channel juggling. More resolved work.
Data protection
Protect data in transit and at rest using current platform controls.
Operational review
Track important administrative and automation activity.
How it works
A workflow your team can explain.
Start with context
Tell us how your team works today and where conversations get stuck.
Design the workflow
Choose the channels, ownership rules and automation boundaries together.
Measure the result
Review real conversations and expand only when the workflow is working.
Capabilities
The operational details matter.
Encryption
Use encrypted transport and managed encrypted storage.
Authentication
Protect workspace access and administrative actions.
Audit trail
Record important changes and automation decisions.
Vendor review
Document critical infrastructure and AI service providers.
Retention controls
Define how long customer conversation data is kept.
Responsible disclosure
Provide a clear channel for reporting security concerns.
FAQ
Questions before you connect a channel.
Can we try Security before paying?+
Yes. Early-access teams can test Tola with real workflows before choosing a paid plan. We onboard teams directly so channel setup and AI rules are reviewed together.
Does AI send messages without human review?+
You choose the level of autonomy. Tola can draft for approval, automatically resolve approved routine requests, or hand a conversation to a person when confidence or policy requires it.
Which channels does Tola support?+
Tola is designed around WhatsApp, email, web conversations, tickets and phone calls. Availability can depend on your provider, number and rollout stage.
Bring the next real conversation.
We’ll map the workflow, connect the right channel and show exactly where AI helps—and where a person stays in control.
Request a demo