Natural intake
Let callers describe what they need instead of navigating a rigid menu.
AI Voice Agent
An AI voice agent for the calls your team handles every day.
Configure Tola to answer defined questions, collect information and complete supported workflows while keeping a person one handoff away.
PhoneWhatsApp CallingCRMCalendar
Phone
Customer request received
WhatsApp Calling
Tola understands the intent
CRM
AI completes the approved work
Calendar
Human takes over with context
Voice automation works best when its role and limits are explicit.
What changes
Less channel juggling. More resolved work.
Workflow completion
Handle supported status, booking and qualification tasks.
Transparent limits
Escalate when confidence, policy or customer preference requires it.
How it works
A workflow your team can explain.
Define
Choose the supported intents, knowledge and actions.
Test
Run realistic calls and review language, latency and failure behavior.
Launch
Start with a bounded workflow and expand from measured results.
Capabilities
The operational details matter.
After-hours answering
Capture and resolve supported requests outside team hours.
Order status
Verify the caller and provide connected order information.
Appointment requests
Collect preferences and connect to an approved scheduling flow.
Lead qualification
Gather the details a sales team needs before follow-up.
Admissions questions
Answer defined program and process questions consistently.
Human escalation
Transfer or schedule follow-up with the transcript and summary.
FAQ
Questions before you connect a channel.
Can we try AI Voice Agent before paying?+
Yes. Early-access teams can test Tola with real workflows before choosing a paid plan. We onboard teams directly so channel setup and AI rules are reviewed together.
Does AI send messages without human review?+
You choose the level of autonomy. Tola can draft for approval, automatically resolve approved routine requests, or hand a conversation to a person when confidence or policy requires it.
Which channels does Tola support?+
Tola is designed around WhatsApp, email, web conversations, tickets and phone calls. Availability can depend on your provider, number and rollout stage.
Bring the next real conversation.
We’ll map the workflow, connect the right channel and show exactly where AI helps—and where a person stays in control.
Request a demo