CRM

Shopify

On the roadmapOn the roadmap. Priority is set by what customers actually depend on — tell us and it moves up.

A planned Shopify connector so order lookups, delivery questions and returns are answered from the current order rather than an estimate.

What it is planned to do

Let the Order Status skill read the real order — status, items, fulfilment and address — so an answer reflects what the store actually shows, and a change request is checked against the window that is still open.

Where it stands

On the roadmap, and the connector our ecommerce customers ask for most. Until it ships, the same skill can read your store through the REST API.

Need this one sooner? Tell us you depend on it — that is how the roadmap gets ordered.

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Run WhatsApp as a first-class support channel.

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